This page requires you to enable JavaScript in your web browser for complete functionality.
CIGNA Logo - Click for home page Skip to body of page
> Open Access Plus
Search
Click to search
Provider Site Index
  Log Out  
 
  Popular Links  
  Provider Directory
  Drug Lists/Ordering
  Forms
  Providers  
  Medical  
  Dental  
  Pharmacy  
  Vision  
  Behavioral Health  
  Disability  
  HIPAA  
  CUSTOMER SERVICE  
  General assistance, call 1.800.88CIGNA (1.800.882.4462)  
  Technical assistance with this site, call 1.800.261.6232  
  Assistance with site navigation and registration only, call 1.800.853.2713  
    Website Availability  
   

Open Access Plus
Open Access Plus In-Network

Specialist care without a referral

The CIGNA Open Access Plus (OAP) plan provides referral-free access to specialists for your patients covered by these CIGNA administered plans. If these patients choose an out-of-network health care professional, services are covered at a reduced benefit level.

The CIGNA Open Access Plus In-Network (OAPIN) plan also provides referral-free access to specialty care. However, patients covered by these plans must visit health care professionals in the Open Access Plus network to receive benefits (only emergency and urgent care are covered when received from out-of-network health care professionals.)

In addition to their CIGNA administered OAP or OAPIN plan, patients may also have a CIGNA Choice Fund®, an employer- or employee-funded account that can be used to pay for qualified health care expenses.

Primary Care Physician coordination available

Patients covered by these CIGNA administered plans are encouraged and have the opportunity to select a Primary Care Physician (PCP) to coordinate their care and to provide:

  • Routine checkups
  • Follow-up care
  • Information and guidance

Patients covered by these plans may be responsible for:

  • Deductibles for inpatient and outpatient facility charges
  • Coinsurance and/or deductibles for facility charges
  • Coinsurance and/or deductibles for facility and physician charges
  • Charges for out-of-network care (applies to your patients in CIGNA Open Access Plus In-Network plans only)

These payment responsibilities are listed on the patient's ID card. Coinsurance/deductible should not be collected at the time of service unless you have accessed the CIGNA Cost of Care Estimator®, located on our eServices page, to obtain an estimate of the patient's costs, and provide a copy of the Explanation of Estimate to the patient.

Please contact us for more information about these CIGNA plans, or about how to become a participating CIGNA health care professional.


     

Plan Highlights

  • PCP selection and use encouraged
  • No referrals required
  • Health care professionals are responsible for obtaining in-network certification for services that require it
  • Most patient payment responsibilities and certification requirements shown on ID card

Access our Quick Guide to CIGNA ID cards to view sample ID cards (PDF).