If you're the subscriber (you signed up for the plan through your employer or on your own through a health exchange), you'll need:- Your Social Security Number
- OR Cigna Healthcare ID number (found on the front of your ID card)
- OR Medicare number
If you're the dependent (the child or spouse/partner covered under someone else's plan), you'll need:- Your Social Security Number
- OR Cigna Healthcare ID number (found on the front of your ID card)
- OR the subscriber’s Social Security number
- AND the subscriber's home ZIP code
For Employee Assistance Program (EAP) or Confide only, you’ll need: Make sure:
- You're enrolled in a Cigna plan with coverage based in the United States (International customers should register with Cigna Envoy )
- Your date of birth and ZIP code match what's on file with your employer (if your plan is offered through work)